WYNCROFT  SURGERY
PATIENT PARTICIPATION GROUP  -  REPORT

We found it really hard to recruit patients for the PPG.  Many patients were reluctant to attend meetings but happy to communicate via e-mail or by telephone.  On the basis of this, we finally managed to recruit 20 members (see attached Practice Demographic Details). 
Out of these,  4 members did not have an e-mail address but were communicated  in person when they attended the surgery.  They were quite happy for the GPAQ version3 to be used for the survey following a discussion on a one to one basis.
Methods used to recruit: 
 Posters were put in the waiting room, both our doctors and members of staff actively tried to recruit patients when they attended the surgery.   A message was also put on the repeat prescription slip encouraging patients to join.   A website was created and patients were invited to join via the website.
A meeting was held with Mrs Eleanor Dove, Chairman, PIG at the Bicknacre surgery on 10th February’12 along with Sue Wagle, Practice Manager and various methods were discussed, including holding a coffee morning at the surgery which will give the opportunity for members of the PPG to meet and exchange views and suggestions with one another and with the Practice.
Whilst recruiting patients, many remarked that they were quite happy with the services provided and did not see the need to join a group and quite a few did not want the commitment.
The Patient Involvement Group at Danbury which represents both our surgeries produce a Newsletter about twice a year and it was too late to include this item in the Autumn 2011 Newsletter, however ,  we intend to put this in the next publication which is due in April 2012.

Action for 2012/2013:  To continue using the above methods and in addition, include this in the PIG newsletter and to hold a coffee morning.

14/3/12/SW/PPG

PRACTICE DEMOGRAPHIC DETAILS
Age	 	 	 	 	 	
Practice population profile	 	 	PRG profile	 	Representation	
Age band	Number of Patients	% of Patients	Number of Patients in PRG	% in the PRG Group	% of PPG representation in comparison to Practice Population Age Band	
Under 15	398	18.41%	 	0%	0.00%	
15 – 24	267	12.35%	 	0%	0.00%	
25 - 34	256	11.84%	2	10%	0.78%	
35 – 44	323	14.94%	1	5%	0.31%	
45 – 54	381	17.62%	2	10%	0.52%	
55 – 64	301	13.92%	8	40%	2.66%	
65 – 74	141	6.52%	6	30%	4.26%	
75 – 84	72	3.33%	 	0%	0.00%	
Over 84	23	1.06%	1	5%	4.35%	
Totals	2162	100.00%	20	100%	0.93%	

 	 	 	 	 	 	
Practice population profile	 	 	PRG profile	 	Representation	
Ethnic Group	Number of Patients	% of Patients	Number of Patients in PRG	% in the PRG Group	% of PRG representation in comparison to Practice Population Ethnic Group	
British	1013	46.85	19	95%	1.88%	
Irish	 	0.00	 	0%	 	
Other	22	1.02	 	0%	0.00%	
White/ Black Caribbean	 	0.00	 	0.00%	 	
White/Black African	 	0.00	 	0.00%	 	
White/Asian	 	0.00	 	0.00%	 	
Indian	17	0.79	1	5.00%	5.88%	
Pakistani	 	0.00	 	0.00%	 	
Bangladeshi	 	0.00	 	0.00%	 	
Caribbean	 	0.00	 	0.00%	 	
African	 	0.00	 	0.00%	 	
Chinese	 	0.00	 	0.00%	 	
Any other Ethnic Group	7	0.32	 	0.00%	0.00%	
Refused to answer	 	0.00	 	0.00%	 	
Totals	1059	49	20	100%	 	

Gender	 	 	 	 	 	
Practice population profile	 	 	PRG profile	 	Representation	
Gender	Number of Patients	% of Patients	Number of Patients in PRG	% in the PRG Group	% of PPG representation in comparison to Practice Population Gender Group	
Male	1104	51%	8	 	0.72%	
Female	1055	49%	12	 	1.14%	
 	2159	100%